Billing & Plans
Awentail offers simple and transparent pricing. Start for free and upgrade as needed.
Plan comparison
| Feature | Free | Starter | Pro | Business |
|---|---|---|---|---|
| Price | $0 | $29/mo | $79/mo | $199/mo |
| AI assistants | 1 | 1 | 3 | 10 |
| Conversations/month | 100 | 1,500 | 6,000 | 20,000 |
| Document upload | Yes | Yes | Yes | Yes |
| Contact capture | Yes | Yes | Yes | Yes |
| Appointment booking | — | Yes | Yes | Yes |
| Web scraping | — | 1/mo | 3/mo | 10/mo |
| AI optimization | — | — | Weekly | Daily |
| White-label | — | — | — | Yes |
| Analytics | Basic | Full | Full | Full |
Upgrading your plan
- Go to Settings → Billing (or click Billing in the sidebar)
- Click Upgrade on the plan you want
- You’ll be redirected to a secure Stripe Checkout page
- Complete the payment
- Your new plan is active immediately
Managing your subscription
Click Manage subscription on the Billing page to open the Stripe Customer Portal, where you can:
- Update your payment method
- View invoices and receipts
- Change or cancel your plan
- Update billing details
Conversation quotas
Conversations are counted per calendar month and reset on the 1st. Each visitor message and each assistant response counts toward the conversation limit.
When you approach the limit:
- You’ll see a warning on the Dashboard
- When the limit is reached, the widget shows visitors a friendly “busy” message
- Upgrade your plan or wait for the monthly reset
Free plan
The free plan is perfect for testing:
- 1 AI assistant
- 100 conversations per month
- Document upload
- Contact capture
- Basic analytics
No credit card required. No time limit — use it as long as you want.
Billing FAQ
When will I be charged? Subscriptions are billed monthly from the day you sign up. All payment processing is handled by Stripe.
Can I cancel anytime? Yes. Cancel through the Stripe Customer Portal. Your plan stays active until the end of the billing period.
What happens if I downgrade? Your assistants and data remain intact. If you exceed the lower plan’s assistant limit, you won’t be able to create new assistants until you’re within the limit. Existing assistants will continue to work.
Do you offer annual billing? Not currently. All plans are billed monthly.