Upload documents or scrape your website and Awentail remembers everything. Content is split into chunks, vector embeddings are generated, and stored in a vector database. When a visitor asks a question, the system uses hybrid search with AI reranking to find the most relevant context and generate an accurate answer.

Yes. Awentail automatically detects emails or phone numbers in conversation, extracts contact details, generates an AI summary of the discussion, and saves everything to the built-in CRM. No forms or pop-ups — contacts emerge naturally from conversation.

Set your availability (business hours, appointment duration, minimum notice) and the assistant will automatically offer visitors available time slots right in the chat. After booking, both parties receive email confirmation.

The assistant supports 20+ languages. It automatically detects the visitor's language and responds accordingly. You can set the personality and tone in any language.

Copy a single script tag from your settings and paste it into your site's HTML before the closing </body> tag. The widget loads asynchronously, won't affect page speed, and adapts to your brand.

AI optimization analyzes your assistant's conversations and automatically generates recommendations — rewriting system prompts, adjusting tone, identifying knowledge gaps, and generating FAQs. Available on Pro (weekly) and Business (daily) plans.

Yes! The free plan includes 1 AI assistant, 100 conversations per month, document upload, and contact capture. No credit card required to sign up.

All data is encrypted in transit (TLS) and at rest. Documents and conversations are isolated at the account level. We use PostgreSQL with pgvector and never share data with third parties. You can delete your data at any time.